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RACCOURCIS

Field Service Engineer 

Based in Belgium

This position is located in Belgium and will be expected to work under supervision of Furuno France. The position of field service engineer is required to troubleshoot & repair Furuno equipment (i.e. Radars, ECDIS, VDR’s) onboard vessels. Provide technical support for all Furuno products via telephone, e-mail, and in-person while prioritizing projects.

 

Essential Functions & Major Responsibilities

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB OFFERS - Merchant Marine Field Technician at FURUNO

  • Travel to customers’ vessels to effect repairs on Furuno equipment.

  • Inspects and tests electronic equipment, components and assemblies using multi-meters, oscilloscopes, spectrum analyzer and other electronic test instruments, tools & equipment.

  • Load, update and modify software as needed.

  • Provide detailed service reports and enter data to CRM/SMS for each vessel attended.

  • Recommend solutions for shipboard equipment problems.

  • Provide technical assistance to our customers on our commercial product line via telephone and e-mail.

  • Update personal knowledge base on all new products regarding installation, troubleshooting and repair.

  • Conduct Internet research of our competitor’s web sites to gain product information to provide installation and interfacing solutions to our customers and Regional Sales Managers.

  • Review customer complaints/equipment issues, recommend solutions and follow up with customer for satisfactory resolution.

  • Conduct VDR Annual Performance Tests and issue VDR APT Certificates of Compliance.

  • Conduct annual radio, AIS, EPIRB and SSAS surveys. 

 

Requirements

  • Position requires an education, training and experience specializing in electronic theory/engineering.
  • Have experience in repair of Furuno equipments on Deep Sea vessels, experience as a GMDSS inspector, and VDR APT on Furuno VDR models.
  • Be physically fit. Work environment often involves carrying up to 50 pounds, climbing ladders and masts and exposure to weather.
  • Have reliable transportation to commute to/from jobs
  • Valid driver’s license
  • Valid passport
 

ARE YOU INTERESTED IN THIS OFFER?

Interested and qualified candidates should submit a cover letter and a resume to the following email address recrutement@furuno.fr

Please include "Field Service Engineer" in the subject of your email.

I want to apply!

 

About Furuno France

 

A major player in the world of maritime navigation electronics, the primary involvement of our company is the daily satisfaction of our customers and the quality of our services and our products.

Located in Mérignac (33), near Bordeaux, the head office of Furuno France SAS includes administrative services, the repair workshop, the training room as well as a large warehouse of spare parts and equipment. In order to respond as closely as possible to the requirements of our customers, Furuno France is present in the main ports of France and Belgium via its dedicated technicians and salespeople and internationally via its network of agents.

FFSAS-BUREAUX